Running a full-fledged business by taking up all its tasks and responsibilities is not easy. A business comprises of innumerable activities which all are important in some or the other way. All the functions should be carried out without skipping any of them.
A jack of all trades is the master of none. This proverb holds weight in the business world too. It signifies that all work cannot be carried out by one person or one organization whole and if it is tried then a business’ core competencies are sure to suffer. A businessman must focus on its core and revenue-generating activities, thus, outsourcing all other allied activities to an offshore virtual assistant.
We, REY ECOM OPS, are your virtual eCommerce assistants who are devoted to providing such services as are specified below and give you an unmatched business experience. Hiring us will reduce your administrative and overhead costs and our expertise and experience will help you attain heights in your business as a whole.
To embark your beginning with us, we have the following services to provide:
Order Processing: We track your orders as to an entry, shipment and invoice.
Order products: we can not only track your orders but also can order for you so that your inventory levels are always balanced.
Customer Services: It is a time consuming and demanding job to keep your customers contented. It needs continuous efforts and skills to be put in to deal with the consumers. We contact and remain in touch with your consumers via emails, calls and social media. Real-time problem solving and query handling retains the customers and a loyal customer base is created who respond positively to your novelties.
Returns and exchanges: customers who need to return or exchange the products are directly contacted by us necessary influencing regarding the policies and terms are given by us.
Website Management: we create, design and maintain your website as to the people accessing it, face no difficulties and the interface is easy to understand so that future clients can easily contact you. We also can provide suggestions regarding the content that should be on your website.
The above services are not all. You can discuss your specific requirements with us and we can customize your package as per your requirements. So feel free to contact us.