Straight from the sellers we work with.
Thirty brands and store owners explain what changed once Rey Ecom Ops started running their listings, ads and marketplace accounts.
I had worked with other agencies and always ended up chasing them for updates. With Rey Ecom Ops I get answers the same day and I can see the work being done. They found problems in my account that I did not know existed and fixed them quietly. For the first time, it feels like my business has a proper team behind it.
- Amazon
- Reconciliation & Account Health
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Showing all 29 testimonials
I asked for one thing: stop wasting my ad budget. They went through every campaign, cut what was not working and explained each change in plain English.
Account health used to keep me up at night. Now problems get flagged and fixed before they turn into suspensions.
My Wayfair catalog was a mess. They cleaned it up product by product, and it now reads like one brand instead of a pile of uploads.
Setting up on Walmart was the part I dreaded. They dealt with the paperwork and approvals, and all I had to do was say yes.
Money was slipping between marketplaces and I could not prove it. They went through our payments line by line and built the claims for what was missing.
Straightforward people who do what they say. The listings they wrote sound like someone who actually knows the product.
Menswear lives on size and fit details. They rebuilt our variations so every size and colour matches what we actually ship.
Our Walmart ads are now organised by product instead of one big pile. The reporting is clear enough to explain to my partners.
They sit inside our workflow like a colleague. Orders, inventory and account alerts get handled without me chasing anyone.
They took our website from something we were embarrassed by to something we send customers to with pride.
Our pieces needed to look warm and considered online. New photos and rewritten descriptions on Wayfair did exactly that.
Every product we sell has a story behind it. They made room for that story in the listings without stuffing them with keywords.
Fast replies and honest opinions. When a campaign was not worth running, they told me so.
I started out knowing very little about selling on Amazon. They taught me as they worked, and now I understand my own account.
Their monthly report is the first one I have read to the end. It tells me what happened and what happens next.
Rejected items on Walmart were piling up. They worked through the backlog and put a routine in place so it does not come back.
We run marketing for other people, so we know sloppy work when we see it. Their ad structure and tracking are clean.
Our product data did not match across channels. They standardised titles, bullets and images so customers see one brand everywhere.
Our lifts are technical products, and they took the time to understand them. The listings answer the questions buyers actually ask.
Handing over my Etsy shop was a big step. Orders and messages get handled, and I have time for making things again.
Our style is rustic and handmade, and the listings kept that feeling. The photos and descriptions feel honest.
Activewear shoppers want to see fit and fabric clearly. They built listings and images that answer both.
Bags come in many styles and colours, which gets messy fast. Our variations are tidy now, and the ads reach the right style.
They take the word optimized seriously. Every title, bullet and image is reviewed before anything goes live.
Our store is easier to use and easier for us to update. Changes get made quickly, with no ticket queue.
Selling in the UK comes with different rules and expectations. They handle eBay orders and customer messages calmly, day after day.
Reliable month after month. Problems get spotted early, and we hear about them from the team, not from Amazon.
They built my Walmart catalog from a spreadsheet and a folder of photos. It went live tidy and correct.
Our margins are thin, so every dollar of ad spend matters. They trimmed the waste and kept the winners.
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